Command Performance Review System debuts

The CPRS is an integral part of Fort McCoy's Strategic Business Plan that provides a review-and-analysis of organization operating performance on a recurring and systematic basis.

The ESC fully recognizes that the installation's strategic planning efforts must translate into measurable results.

Fort McCoy's CPRS provides both line and staff personnel with the capability to monitor operating performance and assess strategic accomplishments on a real-time basis.

The CPRS has three components - performance measures, strategic initiatives and special interest items.

Performance measures

Fort McCoy uses a variety of performance measures at the operations (Level I), business (Level II) and enterprise (Level III) levels of the organization.

Each performance measure allows for a comparative or trend analysis of business results using pre-established operating standards. These measures, whether at Level I, II, or III, are designed to assess performance in six key areas: employee satisfaction, customer satisfaction, supplier performance, product/service quality, financial data and process/operational performance.

The combined data from these six categories ensures that the organization is reviewing those critical areas where business results must excel in relationship to the installation's strategic vision.

The CPRS makes use of performance data that is fully integrated at all levels of the organization; i.e., selected operations level measures roll-up into business level metrics, and business level measures, in turn, are consolidated into summary or enterprise level measures. The intent is for managers at these respective levels of the organization to conduct a real-time and recurring review of those vital few performance measures within their assigned functional area.

Strategic initiatives

Fort McCoy's Strategic Plan is executed using a group of Functional Operating Plans (FOPs).

Collectively, the FOP database details the system strategies, organizational objectives and key actions necessary to support the strategic vision and goals outlined in the Strategic Business Plan.

All of the FOP information is managed through the use of an automated database so that selected personnel at key levels of the organization can examine both strategic and operational planning information.

The information in the FOP database can be provided in a variety of hard-copy reports.

Selected reports from the FOP database have been incorporated into the CPRS, thus allowing the senior leadership to conduct a systematic and recurring review of the strategic initiatives.

Special interest items

This component of the CPRS allows the command to identify and monitor the status of special one-time projects or initiatives.

These items are pre-determined by the commander, and current status information, including key project milestones, is identified.

The Directorate of Business Services has overall staff responsibility to maintain the CPRS as an operating system.

Each directorate and special staff office is responsible for updating the information contained in the CPRS as it pertains to that organization's functional area of responsibility.

Fort McCoy's review and analysis system ensures that strategic and operational planning are fully integrated i.e., that the results produced are continuously compared against both the strategic and operating plans.

The ESC will conduct a quarterly review and analysis using the CPRS. Quality Management Boards and garrison organizations also use the CPRS on a programmatic basis to accomplish their responsibilities with regard to the strategic and operational planning.