Fort McCoy News March 28, 2014

DECA policy change limits purchase quantities


The Defense Commissary Agency (DECA) has changed its policy for limits on quantities of goods that can be purchased at its stores worldwide.

The policy change, effective as of Feb. 26, was made to "protect the commissary benefit," DECA officials said, and to "discourage purchasing items for resale or excessive monetary refunds."

Photo for DECA article
Casey Rivers, store associate for the Fort McCoy Commissary, orders food items during store operations. Photo by Scott T. Sturkol

The policy changes are as follows:
• Commissaries no longer will accept special orders for unreasonable quantities or frequent/multiple special orders.
• Commissaries no longer will allow returns of unreasonable quantities.
• Commissaries no longer will allow multiple or split transactions for orders with coupon "overage."
• Commissaries are required to report suspected privilege abuse, which includes the purchase or return of unreasonable quantities.
• In general, quantities could be considered unreasonable when they exceed three cases or 36 units. This could include frequent or multiple orders and transactions in an attempt to stay below this threshold.

According to DECA's website, www.commissaries.com, customers buy groceries at cost plus a 5 percent surcharge, which is used to fund commissary construction and renovations.

A Family of four shopping regularly can save more than $4,509 on their total annual grocery bill. A single service member shopping regularly can save more than $1,553 a year.

"A core military Family support element, and a valued part of military pay and benefits, commissaries contribute to Family readiness, enhance the quality of life for America's military and their Families, and help recruit and retain the best and brightest men and women to serve their country," according to the website.

DECA officials also encourage their customers to use coupons to add to their savings.

Commissaries accept most types of coupons as part of purchase transactions in accordance with the terms and conditions stated on a coupon.

Commissaries cannot accept "in-house" coupons issued by commercial grocery stores or supermarkets.

Patrons who wish to use coupons as part of a purchase transaction must buy the item indicated on a coupon.

People using coupons at a commissary should be aware of the agency's latest coupon policy, which is posted online at http://www.commissaries.com/documents/contact_deca/faqs/coupon_use.cfm.

The Fort McCoy commissary is open Tuesdays through Sundays from 10 a.m. to 6 p.m.

People with more questions about the policy change should call 608-388-3542.

(Information courtesy of the Defense Commissary Agency.)