Fort McCoy News May 10, 2013

SPOTLIGHT: Fort McCoy Post Office

(Editor's note: "SPOTLIGHT" is a continuing series about tenant activities and missions at Fort McCoy.)

What is it?

The Fort McCoy Post Office is operated as a Contract Postal Unit (CPU). A CPU is a supplier-leased site operated by the supplier under contract to the U.S. Postal Service to provide postal services to the public at postal prices.

The Sparta, Wis., post office oversees the McCoy office, which is a one-person operation.

U.S. Postal Services are available for first-class, standard, priority flat-rate boxes, express, registered, certified, and insured mail.
The office accepts only cash or checks.

Money orders are available for cash only. Anyone may use the facility.

Mail is gathered weekdays at 2:30 p.m., except federal holidays, is organized by type and size, and is bundled to be taken to the sorting center in La Crosse.


What have they done?

A post office has been present at Fort McCoy for nearly 30 years.

In 2008 its services expanded when the Fort McCoy Shipping and Service office opened and both operations moved to building 1649.

The Fort McCoy Shipping and Services office primarily serviced mobilizing/demobilizing military personnel. It closed in October 2012 due to a decline in patronage.

At that time, the shipping store ended the contract it had established through the Army and Air Force Exchange Service, and the post office moved back to building 1654, where it is co-located with the Official Mail Room.

During annual training exercises, the post office trains Soldiers on the Integrated Retail Terminal (IRT) postal system.

The IRT is the same system used overseas by military postal personnel to maintain mail integrity. CPUs and the military are the only postal services that are authorized to use the IRT.

 

What do they have planned?

Customer service is the primary focus of the post office.

The postal clerk ensures customers are using the correct-sized envelopes or boxes for items being mailed to give the customer the best price.

The clerk often will help customers re-package items to meet mailing standards and to avoid breakage during shipment.

With the recent increase in priority mailing costs, the post office no longer charges customers delivery confirmation; it is now standard for parcel post/standard and priority mail to include tracking numbers on the customer's receipt.

 

Why important?

The convenient access of the post office on Fort McCoy affords customers the opportunity to purchase stamps, envelopes and shipping products or mail items without having to leave the installation.

 

Resources:

For more information, call 608-388-3825. Hours of operation are weekdays, 9 a.m. to 3 p.m.

For information about the U.S. Postal Service, visit the website www.usps.com.