[ The Real McCoy Online Home ]                                                                                                               November 28, 2008
News

Installation print shop reports 
steady market at McCoy

By Rob Schuette, The Real McCoy Staff

Even with technological advances, such as the Internet, personal computers and office/home printing set ups, the Defense Logistic Agency Document Automation and Production Services (DLA/DAPS) at Fort McCoy has found a steady market to serve.

Photo: Joe Richard (left) and Suzi Perron work on a print project at the Fort McCoy Document Automation and Production Services. (Photo by Rob Schuette)
Joe Richard (left) and Suzi Perron work on a print project at the Fort McCoy Document Automation and Production Services. (Photo by Rob Schuette)

Joe Richard, the DLA/DAPS supervisor, said that requests for official government printing needs at Fort McCoy keep him and his co-worker, Suzi Perron, busy.

"We keep our equipment up-to-date and make changes to meet our customers’ needs," Richard said. "The new technology often means we can offer our customer faster and better quality service."

The DLA/DAPS has been at Fort McCoy for more than 20 years, said Richard, who has been at the shop for the past 14 years.

Richard and Perron pride themselves in being competitive with the turnaround time, quality and cost of any other DAPS facility in the DLA or commercial operation in the surrounding area.

The cost of printing, especially color copies, has decreased. Richard said the cost of printed projects also tends to go down, at least in per unit cost, as the number of copies or printed pages increase, because of economies of scale.

Richard said the process to have government business items printed is much faster since the VISA Impact Card, which functions much like a credit card, was implemented as the instrument of payment.

Much of the DAPS business at Fort McCoy is meeting the printing needs of mobilizing units or military training units, such as the NCO Academy, the 84th Training Command (Leader Readiness) and the 181st Infantry Brigade, he said.

Photo: Joe Richard (right) of the Defense Logistics Agency Document Automation & Production Services at Fort McCoy, discusses a job order with Sgt. 1st Class James Spalty of the 181st Infantry Brigade of Fort McCoy. (Photo by Rob Schuette) (A The Real McCoy Extra)
Joe Richard (right) of the Defense Logistics Agency Document Automation & Production Services at Fort McCoy, discusses a job order with Sgt. 1st Class James Spalty of the 181st Infantry Brigade of Fort McCoy. (Photo by Rob Schuette) (A The Real McCoy Extra) 

Instructional materials are high on the printing request lists. Richard said the office can access the original digital documents and provide first-generation copies, rather than making a copy of a copy, which can be harder to read.

"One of the things we can do is knock a field handbook down to size so it fits in (an Army Combat Uniform) pocket and still is legible," Richard said.

Perron added she enjoyed printing the field handbooks because it is a challenge. "I like all the printing jobs we do," Perron said. "I like having the customers come back and tell you that you did a good job or thanking you for what you did."

If the DAPS at Fort McCoy can’t handle a job, Richard said he will forward the request to McCoy’s DAPS headquarters at Great Lakes, Ill., or other DAPS facilities to serve customers.

The use of e-mail has made turnaround times from other DLA/DAPS locations much quicker, as well, he said.

Over the years, Richard said he has retained printing customers from locations in California, Colorado and Arizona.

"We try to be innovative and ahead of the game," he said. "We deliver the products to customers on post. That gives us time to talk to them about new projects and to advise them of what we can do and can’t do." Customers also know that the DAPS at Fort McCoy will have the latest version of reference materials, such as technical manuals, field manuals and Army Regulations, he said. Richard said that allows them to meet the needs of their customers.

Personnel at a maintenance organization, for example, might request to have part of a technical manual printed, rather than have to use a computer or a whole book to do maintenance work.

Some items, connected with mobilization, for example, can change as often as on a weekly basis so the DAPS can help make personnel aware of these changes, he said.

Having the DAPS do the printing gives customers additional time to concentrate on their duties and accomplishing their missions, Richard said.

In addition to printing jobs, DLA/DAPS personnel can provide document conversion from paper or fiche to digital format; electronic management of documents, records and contents; CD and DVD replication; large-format color production; office copier programs; signs, banners, decals and stickers; office equipment paper, and mass-mailing capabilities.

For more information about printing projects at Fort McCoy, call DAPS at (608) 388-2711.

 

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