Schuette, The Real McCoy Staff
with technological advances, such as the Internet, personal computers
and office/home printing set ups, the Defense Logistic Agency Document
Automation and Production Services (DLA/DAPS) at Fort McCoy has found
a steady market to serve.
Joe Richard (left) and Suzi
Perron work on a print project at the Fort McCoy Document
Automation and Production Services.
(Photo by Rob Schuette)
Richard, the DLA/DAPS supervisor, said that requests for official
government printing needs at Fort McCoy keep him and his co-worker,
Suzi Perron, busy.
keep our equipment up-to-date and make changes to meet our customers’
needs," Richard said. "The new technology often means we can
offer our customer faster and better quality service."
DLA/DAPS has been at Fort McCoy for more than 20 years, said Richard,
who has been at the shop for the past 14 years.
and Perron pride themselves in being competitive with the turnaround
time, quality and cost of any other DAPS facility in the DLA or
commercial operation in the surrounding area.
cost of printing, especially color copies, has decreased. Richard said
the cost of printed projects also tends to go down, at least in per
unit cost, as the number of copies or printed pages increase, because
of economies of scale.
said the process to have government business items printed is much
faster since the VISA Impact Card, which functions much like a credit
card, was implemented as the instrument of payment.
of the DAPS business at Fort McCoy is meeting the printing needs of
mobilizing units or military training units, such as the NCO Academy,
the 84th Training Command (Leader Readiness) and the 181st Infantry
Brigade, he said.
Joe Richard (right) of the Defense Logistics Agency Document Automation & Production Services at Fort McCoy, discusses a job order with Sgt. 1st Class James Spalty of the 181st Infantry Brigade of Fort McCoy.
(Photo by Rob Schuette) (A The Real
materials are high on the printing request lists. Richard said the
office can access the original digital documents and provide
first-generation copies, rather than making a copy of a copy, which
can be harder to read.
of the things we can do is knock a field handbook down to size so it
fits in (an Army Combat Uniform) pocket and still is legible,"
added she enjoyed printing the field handbooks because it is a
challenge. "I like all the printing jobs we do," Perron
said. "I like having the customers come back and tell you that
you did a good job or thanking you for what you did."
the DAPS at Fort McCoy can’t handle a job, Richard said he will
forward the request to McCoy’s DAPS headquarters at Great Lakes,
Ill., or other DAPS facilities to serve customers.
use of e-mail has made turnaround times from other DLA/DAPS locations
much quicker, as well, he said.
the years, Richard said he has retained printing customers from
locations in California, Colorado and Arizona.
try to be innovative and ahead of the game," he said. "We
deliver the products to customers on post. That gives us time to talk
to them about new projects and to advise them of what we can do and
can’t do." Customers also know that the DAPS at Fort McCoy will
have the latest version of reference materials, such as technical
manuals, field manuals and Army Regulations, he said. Richard said
that allows them to meet the needs of their customers.
at a maintenance organization, for example, might request to have part
of a technical manual printed, rather than have to use a computer or a
whole book to do maintenance work.
items, connected with mobilization, for example, can change as often
as on a weekly basis so the DAPS can help make personnel aware of
these changes, he said.
the DAPS do the printing gives customers additional time to
concentrate on their duties and accomplishing their missions, Richard
addition to printing jobs, DLA/DAPS personnel can provide document
conversion from paper or fiche to digital format; electronic
management of documents, records and contents; CD and DVD replication;
large-format color production; office copier programs; signs, banners,
decals and stickers; office equipment paper, and mass-mailing
more information about printing projects at Fort McCoy, call DAPS at