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  November 25, 2011

Exchange Services


PHOTO: Emily Taylor (right), GNC store manager, talks about products and services available at the store with Sgt. 1st Class Alton Roosevelt. Photo by Rob Schuette

GNC at McCoy

Emily Taylor (right), GNC store manager, talks about products and services available at the store with Sgt. 1st Class Alton Roosevelt of the 80th Training Command. Taylor was one of a steady stream of customers at the store, which opened in early November at the Exchange.

Photo by Rob Schuette

GNC store open for business  [ back to top ]
Authorized Army and Air Force Exchange Service (AAFES) customers who are looking to improve or maintain their peak physical conditioning and well-being now can use a GNC store at the Fort McCoy Exchange, building 1538.

GNC is a specialty retailer of nutritional products including vitamin, mineral, herbal and other supplements and sports nutrition, diet and energy products. The store held a grand-opening Nov. 9 and is located in the Exchange’s former outdoor living area.

Emily Taylor, the store manager, said a steady stream of Soldiers has been coming through the store since its opening to check out its products.

“A lot of Soldiers had been driving to the La Crosse GNC, which was the closest store of any kind with these products to Fort McCoy,” said Taylor, who used to work at the La Crosse store. “This location will be much more convenient for them than traveling to La Crosse.”

Soldiers can get a Gold Card, which is good for discounts at the Fort McCoy GNC as well as at more than 7,100 GNC locations nationwide.

Taylor said additional savings and extended use promotions are available to authorized AAFES patrons at the Fort McCoy location.

The facility offers various products to help Soldiers with their physical fitness, and before-and-after workout and sports needs, she said.

The facility is open from 9 a.m.-8 p.m. weekdays and 9 a.m.-5 p.m. Saturdays.

For more information, call 608-269-1115 or 507-313-5008.

Shoplifting, resulting losses at Exchanges decrease  [ back to top ]

DALLAS (Army & Air Force Exchange Service) — An abundance of shoplifting prevention measures such as eagle-eyed Closed Circuit Televisions with DVR technology, expanded use of high-tech Electronic Article Surveillance and an aggressive youth awareness campaign produced a decrease in theft at Army & Air Force Exchange Service facilities of 8.5 percent last year, from 5,950 incidents in 2009 to 5,444 last year. The sophisticated anti-shoplifting measures also are being cited as a factor in reducing the costs of products involved in detected cases from $655,169 to $534,525 in 2010.

The Exchange, which has contributed more than $2.4 billion to Air Force Services and Army IMCOM, G-9, Family & MWR programs in the past 10 years, continues to focus its efforts on reducing theft.

“Shoplifting at the exchange results in a reduced return on investment to our primary shareholders — the military community,” said the Exchange’s Senior Enlisted Advisor Chief Master Sgt. Jeffry Helm. 


Exchange gift cards ensure troops have full stockings during the holidays [ back to top ]

FORT MCCOY (Army & Air Force Exchange Service) — According to the National Retail Federation, more than half of all shoppers in 2010 said they’d like to receive gift cards, marking four years in a row that gift cards have topped consumers’ holiday wish lists.

And while most any gift card will work for most, military supporters have long struggled with finding the right one for troops serving far from home.

The Army & Air Force Exchange Service’s 3,100 retail facilities in all 50 states and some 30 countries may be the solution for both military members and supporters.

“Exchange gift cards are an excellent way to send troops exactly what they want as they can select their own gifts,” said Fort McCoy Exchange Store Manager Neal Smart. “Whether the service member who receives the card wants a cappuccino from Starbucks, some beef jerky from the Exchange or a tank of gas for the Family car, the recipient gets support that is tailored to their need.”

While only authorized military shoppers can redeem Exchange gift cards, any American can send them by simply calling 800-527-2345 or logging on to the website www.shopmyexchange.com and clicking “Support Your Troops” and then the “Gift and Calling Cards” icon.

From there, Exchange gift cards, ranging in values from $10 to $500, can be addressed to a specific Soldier, Airman, Sailor or Marine or sent to “any servicemember” through the American Red Cross, Fisher House Foundation, USO, Soldier and Family Assistance Center, Air Force Aid Society or Navy-Marine Corps Relief Society.


Exchange credit card fees impact military community  [ back to top ]
DALLAS (Army & Air Force Exchange Service) — Military shoppers patronizing their local Exchange probably don’t give a second thought as to which credit card to use at checkout.

What they may not be aware of, however, is that the use of bank-issued cards at the Exchange ultimately costs the military community millions annually.

This year alone, bank-issued card processing expenses at Army & Air Force Exchange Service facilities already are up nearly 12 percent, sapping more than $50 million from the Exchange and, in turn, critical funds that could be used for morale, welfare and recreation programs.

Last year, total fees topped the $89 million mark.

One way military Families can help reduce costs and strengthen their Exchange benefit is to take advantage of the Exchange’s exclusive MILITARY STARŪ Card.

Unlike bank cards, profits generated from the MILITARY STARŪ Card are shared with military communities through contributions to the military service’s quality-of-life funds.

“Using the MILITARY STARŪ Card is one of the easiest ways for troops to directly impact their Exchange and morale, welfare and recreation benefits,” said the Exchange’s Senior Enlisted Advisor Master Sgt. Jeffry Helm. “Reducing these unnecessary expenses can go a long way in maximizing the dividend the Exchange annually returns to the military community.”

The MILITARY STARŪ Card is accepted at all Army and Air Force, Navy, Marine Corps and Coast Guard Exchange activities, as well as the Exchange Catalog and the Exchange Online store at www.shopmyexchange.com.

Authorized Exchange shoppers can learn more about the MILITARY STARŪ Card by visiting www.shopmyexchange.com and clicking “Credit Services.”


Got game? It could be worth $3,000 in Exchange contest  [ back to top ]
DALLAS (Army & Air Force Exchange Service) — As the holiday season gets into full swing, spending time with the Family makes the season even merrier. And what better way to enjoy each other’s company and competitive spirit than a Family game night?

The Army & Air Force Exchange Service will reward Families that get into the spirit of the game with more than $6,000 in “Family Game Night” prizes.

To enter, Exchange shoppers must compose a 150-words-or-less description of their favorite Family game night.

First prize will receive a $3,000 Exchange gift card with second place scoring a $2,000 gift card. The third-place entry will pocket a $1,000 Exchange gift card and 10 fourth-place winners will receive $100 in Hasbro games.

A complete list of rules, as well as detailed information on entry, can be found at www.shopmyexchange.com/patriot_Family. “Family Game Night Contest” entries will be judged on originality and humor, and the deadline for entering is Dec. 9.
Winning entries will be selected on or about Dec. 16.



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