|Seeking continuous process improvements, along with a
work force dedicated to providing quality customer service, will help
Fort McCoy position itself as a valuable asset to the Department of
Defense in the years to come, said Garrison Commander Col. David E.
Fort McCoy Garrison Commander
Col. David E. Chesser briefs members of the garrison work force
about the process involved in the Army Communities of Excellence
program. (Photo by Allan
Chesser spoke to members of the garrison work force at an Oct. 6 Town
Hall Briefing about the Army Communities of Excellence (ACOE) process,
which includes completing the Campaign Plan Employee Assessment (CPEA)
The survey is currently under way and will end Oct. 31. Chesser said
garrison employees who have not yet taken the CPEA are urged to do so at
their earliest convenience.
The meeting was one in a series Chesser is using to keep the work force
informed about the installation’s status.
Fort McCoy has a mature and effective management system that is used to
plan and execute its assigned missions. The bottom line up-front is,
“The Fort McCoy garrison is a well-led and managed organization,” he
“We’ve entered a new fiscal year, and we’ve now entered the cycle for a
new Army Communities of Excellence,” he said. “It’s our opportunity to
tell Army leadership how well we do what we do here. It’s our chance to
tell our story.”
Although the installation is always striving to get one of the top
awards, Chesser noted the last two times the garrison received ACOE
recognition in 2009 and 2011 it was in special categories. Since 1995,
Fort McCoy has won six Department of the Army level ACOE awards.
“While we aim to win one of the top honors — gold, silver, or bronze, we
won’t earn recognition unless you help tell our story,” he said.
Participation in the competition also helps the installation prove its
value to the Department of Defense, possibly avoiding Base Realignment
and Closure actions and helping secure the work force for the future.
The garrison’s work force has earned a reputation for being ahead of the
curve. Chesser said an example was when it needed to incorporate the
Installation Management Campaign Plan (IMCP) into the garrison’s
recently updated Strategic Business Plan’s (SBP) action plans.
A review of the garrison’s SBP indicated that about 95 percent of the
IMCP already was covered by the SBP, he said. “It was a great idea, but
we beat them to the punch,” Chesser said.
Chesser said Fort McCoy has been involved in strategic planning business
for a very long time and that’s why it’s so good at what it does. “Our
Strategic Business Plan includes the IMCP plus our own direction,” he
The IMCP defines Installation Management Command’s (IMCOM) strategic
direction and aligns goals, objectives, and keys-to-success that move
the organization forward in its support of Army Readiness.
The IMCP identifies the Lines of Effort (LOE), which are: Soldier,
Family and Civilian Readiness; Soldier, Family and Civilian Well-Being;
Leader and Work Force Development; Installation Readiness; Safety; and
Energy and Water Efficiency and Security. Each LOE has a member of the
Garrison Command Group leadership assigned as an LOE champion, he said.
LOE champions help him, as the garrison commander, deploy the IMCP.
The ACOE submission is due Nov. 4 at Headquarters, IMCOM. Chesser said
it will include a garrison profile, which focuses on garrison efforts,
to date, to implement the IMCP, and identifies and describes local
The submission also will include a two-page commander’s narrative, which
is a synopsis of why Fort McCoy should be considered an ACOE contender
and presents an overview of the strengths and successes experienced at
the garrison during the past year, he said.
Other milestone dates in the process are: February 2012 when ACOE
results are expected to be announced; April 30, 2012, when CPEA results
will be provided to the installation; and May 2012, the ACOE Award
“You (the Fort McCoy garrison) are an award-winning work force,” Chesser
said. “The ACOE process is another means of telling your success story.”
The Oct. 6 town hall briefing was one of several strategic communication
opportunities held by the garrison commander throughout the year. Others
are the annual briefing to the work force (in the January-February time
frame) and monthly town hall meetings with individual garrison
Chesser also holds an informal garrison commander’s call the first
Wednesday of each month from 4:30-6 p.m. at McCoy’s, building 1571. The
event is open to all tenants and directorates, military ranks and
civilians where they can meet their peers and counterparts, and share