Visual information work requests at
Fort McCoy now can be done online
|Members of the Fort McCoy work force now can submit all
visual information (VI) requests online.
Karen Birkeness, Fort McCoy VI manager, said the Visual Information
Ordering Site (VIOS), which is accessible at the website
been operational since Oct. 1.
“The new system is win-win for both the customers and for us,” Birkeness
said. “Customers don’t have to fill out paper forms and submit them.
They also will get e-mails telling them the status of their work
The new system allows work requests to be submitted via computer and
files to be attached to the work requests to provide information for
charts, graphics, maps, presentations, etc., she said.
The new system will reduce and/or eliminate much of the paperwork
necessary for a work order, Birkeness said.
VI has a computer set up in building 2113, the multi-media visual
information center. Currently, this computer only can serve authorized
Fort McCoy computer users who have a Common Access Card.
Eventually, Birkeness said VI hopes to have a computer anyone can use to
submit work orders.
“If we get paper work orders at this time, we have to enter them by hand
into the system,” Birkeness said. “If you can submit the work requests
online, we don’t have to do that.”
Birkeness said the VI staff is busy entering organizations into the
system to enable them to submit work requests. Anyone wishing to enter
work requests should verify their organization has an account. If
personnel discover their organizations aren’t in the system and believe
they should be, they can call and will be added to the system if proper
Although the system can be used to schedule appointments for official
Department of the Army photographs, those services will remain on
Wednesdays and Fridays on a walk-in basis. That has provided the best
service to customers and helped ensure they can get their photographic
support accomplished during the time they’re at Fort McCoy, Birkeness
The hours will remain Wednesdays and Fridays from 9:30-11 a.m. and
noon-3 p.m. Regional DA photo shoots for the Chicago and Minneapolis
regions will continue, Birkeness said.
The VI section, which is under the Directorate of Plans, Training,
Mobilization and Security (DPTMS) Training Division, is no longer part
of the Training Support Center so customers won’t require a 1687 form,
which is a delegation of authority/signature card on record, she said.
VI equipment, including training aids and devices, can be loaned from
the Training Support Branch, which also is aligned with the DPTMS
Training Division, but is located separately in building 495.
For more information about the new VI processes, call Birkeness at