AER Commander’s Referral Program
|The Army Emergency Relief (AER) Headquarters has
announced, effective Aug. 1, the maximum amount a Soldier can receive
through the Commander’s Referral Program will increase from $1,000 to
$1,500. Other changes also have been made to the popular program to
better serve Soldiers and their Families.
The changes came after AER Headquarters assessed its programs as part of
a continual process to ensure they are meeting the needs of Soldiers and
A recent assessment of the Commander’s Referral Program confirms that it
continues to be an effective and expedient means of assistance while
keeping the chain of command involved.
In 2010, the Commander’s Referral Program accounted for approximately 29
percent or 15.5 million of all assistance cases Armywide. The program
has proven to be highly successful, embraced by commanders, and
recognized by the Government Accountability Office as being an effective
means to combat payday lenders.
When the program began in 2005, the maximum amount of assistance was
established at $1,000. This amount was determined based upon the average
loan being around $850. Today, the average AER assistance exceeds
In addition to increasing the amount a Soldier can receive through the
Commander’s Referral Program from $1,000 to $1,500, the repayment period
will be extended from 12 to up to 15 months.
The total amount of the requested Commander’s Referral loan plus any
outstanding AER loan balance also increased from $2,000 to $2,500. All
other conditions/requirements of the program will remain the same. These
changes will be included in an update to the AER Officer’s Section
Questions about AER programs can be directed to the AER Assistance
Section at 703-428-0000.
For information about the AER program in the Fort McCoy community, call
Army Community Service at 608-388-6712 or for information about overall
ACS programs call 608-388-3505.
(Submitted by Army Emergency Relief Headquarters.)