|By Donna Miles, American Forces Press Service
WASHINGTON, D.C. — With the busiest season for
permanent-change-of-station moves under way, officials at U.S.
Transportation Command (Transcom) are encouraging servicemembers to take
advantage of new systems designed to make the process more convenient
Transcom launched the new Personally Procured Move, or PPM, system to
better compensate servicemembers who personally move their household
goods on military orders, said Dolly Davidson, a change management
outreach specialist at Transcom. PPM replaced the old “Do It Yourself,”
or DITY, move system.
Under PPM, servicemembers can receive up to 95 percent of what it would
cost the government to move their goods using a commercial carrier. They
can hire a commercial mover if they choose, move some or all of their
goods themselves, and pocket any savings they receive.
While converting to PPM, Transcom also introduced a new system, the
Defense Personal Property System (DPS), to process and manage household
DPS is a computerized management system for moving the household goods
of military members and Defense Department civilians, Davidson
explained. It automates many steps involved in military moves: pre-move
counseling, scheduling, tracking, invoicing and claims-filing for
household goods shipments.
This eliminates the need for servicemembers to schedule appointments at
their base to arrange their household goods moves face-to-face, she
said, allowing them to make arrangements anywhere, any time.
“In DPS, you can go in 24/7, you can counsel yourself, you can put in
your shipment and move arrangements, and everything else is done
automatically,” she said. “You can do it from your laptop, from your
work station, even your living room couch. And you can also track your
shipments online, too.”
And unlike the legacy paper-based system it replaces, DPS is equipped to
process moves servicemembers make themselves — which constitute the vast
majority of moves.
Aside from convenience, DPS is a big money-saver for the government, not
only reducing PCS processing costs, but also generating lower cost
estimates from many moving companies, said Roland Amos, chief of the DPS
functional and requirements branch at Transcom.
That’s a big factor for the military, which spends about $2 billion a
year for more than 550,000 household moves, Transcom reported.
With all these factors in DPS’ favor, Transcom officials are encouraged
by the dramatic increase in its use since the PPM rollout.
“The services and the servicemembers have definitely embraced it,”
Davidson said. “(Usage) went up to about 50 percent right from the
Now, Davidson added, with the legacy system expected to remain
operational until December along with DPS, her mission is to encourage
servicemembers to choose DPS to process their moves. With more than half
of annual moves occurring between May and August, Davidson is
particularly interested in getting that word out now.
“We really want them to understand the advantages, and why it’s best for
them,” she said.
Transcom officials also encourage servicemembers to register their
household-move experiences through a new online customer service survey
found at http://www.move.mil. The
results will be used to help the command select the best-performing
moving companies for future military moves, Davidson said.
Everyone in the Fort McCoy community who is making a government-based
move must use the new systems, according to personnel at the Fort
Snelling, Minn., Transportation Office, which has jurisdiction over the
program for Fort McCoy.
Personnel using the system must establish an initial password to log in.
If anyone in the Fort McCoy community has questions about establishing a
password, the online registration process, eligibility, etc., they can
call the Snelling Transportation Office at 612-713-1040.