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 June 25, 2010

News

Army Family Action Plan offers new active issue search option at Army OneSource

By Rob Mcilvaine, Family & Morale, Welfare & Recreation Command Public Affairs

Effective June 15, searching for the progress of Army Family Action Plan (AFAP) Active Issues at the Department of the Army headquarters level became easier, thanks to the new AFAP Issue Search application.

“The constituents that AFAP serve deserve to know the status of these issues. If the Army cannot resolve an issue, they also need to know what has been done and why the issue is unattainable,” Installation Management Command Commanding General Lt. Gen. Rick Lynch said.

This new search tool was developed because Lynch was concerned that those involved in the AFAP program had no way to track the progress and eventual resolution of the HQDA AFAP issues they had worked.

Now, Soldiers, Family members, Retirees, survivors, wounded warriors and Department of the Army Civilians — of all components — have the ability to search the database of active issues, review the status, and learn what is needed for resolution.

“Searching for Active Issues is simple and easy,” Shaunya Murrill, Family and Morale, Welfare and Recreation Command Family Programs, said.

“Simply visit Army OneSource at https://www.myarmyonesource.com/default.aspx, click on Family Programs and Services, click on Family Programs, and then click on Army Family Action Plan to access this new search application.

“Several filter options are available, allowing a search to be customized. Additionally, if an end-user has a question regarding an Active Issue, they can pose a question through e-mail and receive a response within 72 hours,” Murrill said.

The AFAP is a year-round process that begins at the installation or unit level. It is the Army’s grass-roots process to identify and elevate the most significant quality of life issues impacting Soldiers (all components), Retirees, Department of Army Civilians, and Families to senior leaders for action.

AFAP is the pre-eminent means for commanders at all levels to learn about and seek solutions for the concerns of their communities. The changes made through the AFAP process — unique in all military branches — foster a satisfied, informed, and resilient Army Community.

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