[ The Real McCoy Online Home ]                                                                                                                         June 13, 2008
Armywide News

TSGLI enhances care by adding 
insurance specialists at MTFs

      WASHINGTON, D.C. -- Traumatic Servicemembers' Group Life Insurance (TSGLI) is reaching out to more Soldiers and their families by adding a Soldier Family Support Specialist (SFSS) to the program at 10 critical Military Treatment Facilities (MTF) across the country.

      This addition will provide consistent advice and assistance to all Soldiers and family members so they can seamlessly file claims for traumatic injuries.  The program, which is supported by Department of Veterans Affairs, has provided $180 million to traumatically-injured Soldiers alone.

      SFSSs are subject matter experts with a wide breadth of knowledge about the TSGLI program and have gained expertise in briefing and assisting Soldiers and their families with the claims process. 

      They work closely with the Warrior Transition Units and the Soldier Family Assistance Centers at the MTFs so Soldiers have access to their services. 

      The addition of SFSSs will improve communication efforts, ultimately increasing the number of approved TSGLI claims.

      "SFSSs are vital liaisons between the Soldier and medical community, ensuring the timely and accurate submission and processing of TSGLI claims," said Col. John F. Sackett, who leads the TSGLI Branch under the Army's Human Resources Command, in Alexandria, Va.

      "Training SFSSs then deploying them to key MTFs makes them a permanent fixture to the TSGLI infrastructure and will expand our reach to the men and women of the Armed Forces," Sackett said.  "Through this new initiative, we are demonstrating our ongoing and ever increasing commitment to help traumatically wounded or injured Soldiers and their families in their time of need." 

      SFSSs have been deployed to the following MTF sites: Walter Reed Army Medical Center, Washington, D.C.; Womack Army Medical Center, Fort. Bragg, N.C.; Eisenhower Army Medical Center, Fort. Gordon, Ga.; Blanchfield Army Community Hospital, Fort Campbell, Ky.; Schofield Army Medical Center, Schofield Barracks, Hawaii; Guthrie Ambulatory Army Medical Center, Fort Drum, N.Y.; Madigan Army Medical Center, Fort Lewis, Wash.; and, Brooke Army Medical Center, Fort Sam Houston, William Beaumont Army Medical Center,  Fort Bliss, and Darnall Army Hospital, Fort Hood,  all in Texas.

      While the SFSSs will operate at these set locations, they also will provide assistance at other MTFs throughout the country.  In addition, other MTFs are being identified for future SFSS deployments.

      TSGLI, a congressionally-mandated insurance program for members of the Armed Forces, is for Soldiers -- Active, Guard or Reserve -- who incur a qualifying traumatic injury at any time during their service commitment, whether on or off duty. It provides a one time, tax-free payment of up to $100,000 per traumatic event, which can be used to help with unseen expenses or provide a financial start on life after recovery.

      All Soldiers who are covered by SGLI are covered under the program launched Dec. 1, 2005. In addition, there is retroactive coverage going back to Oct. 7, 2001, with slightly different eligibility requirements.

      For more information about TSGLI, including detailed eligibility requirements and claim submission instructions, contact the U.S. Army TSGLI service center at (800) 237-1336.

      Personnel also can e-mail TSGLI@conus.army.mil. or visit the TSGLI Web site at http://www.tsgli.army.mil

(Submittted by U.S. Army Human Resources Command.)


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