New Enterprise Email will create
efficiencies for Defense Department
|By Erin O. Stattel, Army News Service
ARLINGTON, Va. — With the Army partnering alongside the Defense
Information Systems Agency, Microsoft Exchange users on Department of
Defense (DoD) networks can expect big changes in their e-mail heading
their way soon, if they haven’t taken root already.
By the end of the year all Army e-mail addresses, in addition to the
e-mail addresses of DoD personnel assigned to Army-hosted combatant
commands, will migrate to the new Enterprise Email system enabling
military e-mail access all over, and allowing users to keep their
accounts even after transferring to different agencies within the
“Right now the global address list is small for individual users and for
the Army there is no visibility on other services’ addresses. Upon
migration to Enterprise, 3.9 million addresses will appear in the GAC
immediately,” said Mike Krieger, Army deputy chief information officer
for the G-6. “This will also allow us to share calendars with outside
entities and this migration will allow us to have unlimited storage.”
Compared to the projected cost savings, any headaches associated with
the migration are negotiable, officials said May 3.
Krieger, who was joined by Air Force Maj. Gen. Ronnie Hawkins, vice
director of the Defense Information Systems Agency during the
roundtable, indicated that the migration will help the department
realize a considerable cost savings long-term.
“The bill to the Army will go down every year,” Krieger said of the $52
million spent on the project this year. “We brought this in on budget
and we are delivering it on budget.”
Officials believe the effort will produce efficiencies beginning in
fiscal year 2012 and generate annual savings exceeding $100 million in
years to come.
Krieger and Hawkins estimated the cost per user per year to be $52 on
the high end and lower as more users with less security needs enter the
One of the biggest benefits to users will be the availability of their
e-mail at any Department of Defense facility, provided they have their
CAC card on hand.
“At whatever post you are at, you can just put your CAC in the reader
and get your e-mail,” Hawkins said.
A challenge associated with migrating hundreds of thousands of e-mail
users to the new service is creating the right patch in order for the
migration tool to properly perform the data transfers.
According to Krieger, Microsoft has created patches to bring the
migration tool up to speed.
“We have made a lot of refinements to the migration tools and Microsoft
has been very responsive, so right now the migration tool is working at
about 95 percent,” Krieger said. “But the real problem we have is when
users do not identify themselves as dual personas.”
Krieger explained that civilians or contractors who also may wear a
uniform as a Reservist or Guardsman will be forced to use the correct
e-mail address for whichever role they are fulfilling at the moment.
“You must have a unique username throughout DoD and dual-persona people
will be required to properly identify themselves within the system,”
Krieger said of the new e-mail system.
How can you prepare for your organization’s migration to Enterprise
Email? Start off by cleaning out some of that saved e-mail. Technical
experts are advising Exchange users to shrink their mailboxes down to 50
By the end of December 2011, all of the Army will migrate, along with
Transportation Command, European Command and Africa Command. Enterprise
Email is leveraging Army-owned Microsoft software licenses and the DoD
cloud provided by DISA. The migration covers 1.4 million unclassified
network users and 200,000 secret network users.
The first major, multi-installation migrations are expected to start in
June, including 10,000 users at Army headquarters.
As of April 28, more than 14,000 Army users have completed their
migration to the DISA-provided e-mail service. This first phase included
members at the Army CIO/G-6; NETCOM/9th Sig Command SC(A); 7th Signal
Command; the Research, Development and Engineering Command; 93rd Signal
Brigade; Fort Riley, Kan.; Fort Monmouth, N.J.; Rock Island, Ill.; and
Aberdeen Proving Grounds, Md.