DOL monitors logistics customer
|Customers who receive service from a number of
Directorate of Logistics (DOL) organizations are requested to tell DOL
if they are satisfied or dissatisfied with the service they receive.
The information can be relayed by filling out an Interactive Customer
Evaluation (ICE) system comment card available on line at
https://ice.disa.mil/ or available
in the facility where they receive service.
The affected service categories are: the Transportation Motor Pool;
retail supply; personnel movements; ammunition; unit movements; the
Central Issue Facility; the Container Processing Center; the Troop Issue
Subsistence Activity; the Arrival/Departure Airfield Control Group; the
Troop Issue Support Branch; Property Book; Freight; laundry facilities
(Laundromats); Personal Property – Bloomington, Minn.; Maintenance
(Installation Materiel Maintenance Activity) and the Command Supply
For an immediate response, call the DOL customer service number at
608-388-4062 or send e-mail to
any questions or complaints with any of the above DOL services.
Customers who have received service deserving of recognition also are
requested to submit those comments.
For problems obtaining food service that are not resolved in a timely
manner or for further assistance in this area, contact the Fort McCoy
Food Service team at 608-388-FOOD (3663).
Customers also can complete a Diner Comment Card located in all the
Dining Facilities or log onto
https://ice.disa.mil/ to forward their comments.
For more information, call DOL at 608-388-4062 or Food Service at