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March 09, 2012

News

TRICARE Dental Program contract experiencing significant changes

TRICARE recipients in the Fort McCoy community are reminded the TRICARE Dental Program (TDP) will change significantly in the upcoming months.

Effective May 1, the contract changes from United Concordia (UCCI) to MetLife. MetLife has established several outlets for servicemembers and their Families to obtain information regarding this transfer including the MetLife TRICARE Dental Program website (www.metlife.com/tricare), the MetLife Facebook page (http://www.facebook.com/MetLifeTDP), and updates via the TRICARE website (www.tricare.mil/tdpcontract).

The Active Duty Dental Program used by active-duty servicemembers remains unchanged and will be administered by UCCI. The TRICARE Retiree Dental Program also remains unchanged and is administered by Delta Dental.

On approximately March 21, enrollees affected by the changeover will receive a letter from MetLife explaining this along with instructions on how to transfer their electronic fund transfer (EFT) and credit card for direct payments.

Information also can be obtained by contacting the MetLife call centers, which will open March 21. For those with a Continental United States enrollment, call 1-855-MET-TDP1 (1-855-638-8371). For those enrolled overseas, call 1-855-MET-TDP2 (1-855-683-8372); or TDD/TTY (Service for the Hearing Impaired); 1-855-MET-TDP3 (1-855-638-8373).

A few of the highlighted changes coming to the TDP with this transition include a decrease in the monthly premium, said Megan Robokoff-Kumpf, the Beneficiary Counseling and Assistance coordinator for the Health Benefits Office at Fort McCoy.

Currently the monthly premiums range from $12.69 to $111.01 a month. Rates are based on sponsor status and the number of dependents enrolled. The new rates will range from $10.30 to $102.96.

In addition to the overall rate decrease, survivors no longer will have a premium for a period. Robokoff-Kumpf said this means that, beginning May 1, active-duty Families with more than one dependent will pay $30.89 and a Reserve/Guard member with multiple Family members will pay $87.52. These premiums are down from $31.72 and $91.98, respectively.

Additional changes will include a yearly maximum benefit increase to $1,300 per person, an added accident benefit of $1,300 per person per year, and an increase in the orthodontic benefit to $1,750 per person in a lifetime.

For those currently enrolled in the TDP, enrollments automatically will be transferred to MetLife when it takes over the TDP contract May 1. However, the EFTs previously used for monthly payments will not automatically transfer. Enrollees are urged to re-authorize their EFT payment before April 20 to avoid a break or lockout of TDP coverage.

For more information about TRICARE issues in the Fort McCoy community, contact Robokoff-Kumpf by sending an e-mail to megan.robokoff@amedd.army.mil, fax to 608-388-4818 or call her at 608-388-2246.

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