Exchanges don’t sell vehicles: bogus
ads take drivers down bumpy roads
|DALLAS (Army & Air Force Exchange Service) — An
individual or individuals claiming to be “Exchange Inc.” have been
placing advertisements in auto magazines and commercial newspapers,
leading Army & Air Force Exchange Service shoppers to believe they’re
purchasing a vehicle through the Department of Defense (DoD) retailer.
“This has been a problem for the past few months where someone is using
the Exchange’s trademarked logo and name without permission to
purportedly sell vehicles in the United States,” said Rick Koloski, the
Exchange’s loss prevention vice president. “Unfortunately, some have
sent money only to receive nothing in return.”
Despite the fact that military Exchanges do not have the authority to
sell vehicles in the continental United States, the individuals
responsible for these advertisements have left consumers with the
impression they are doing business with the DoD’s oldest and largest
“This type of fraud has proliferated with the use of the Internet and
continues to be a challenge because oftentimes the perpetrator cannot be
identified as the methods they utilize are not traceable back to any
individual,” said Koloski. “In fact, in a most recent case, money grams
sent by one couple were picked up in Bangladesh, indicating this crime
goes well beyond U.S. borders.”
Shoppers who believe that they may have been taken advantage of can file
a complaint through the Internet Crime Complaint Center at
Exchange facilities are located solely on military installations.
While the Exchange does have mail order and Internet offerings, the
Exchange does not advertise in civilian outlets such as metropolitan
newspapers or automobile sales magazines.
All advertisements for legitimate Exchange offerings are published in
outlets whose audiences are mostly comprised of military members.
For more information about the Fort McCoy Exchange, call 608-269-5585 or
visit building 1538. More information about Exchanges is available at