Samantha L. Quigley, American Forces Press Service
D.C. — Defense Department officials announced the opening of a
new outreach center that will provide servicemembers, veterans and
their families a new resource for psychological health problems and
traumatic brain injuries.
Defense Centers of Excellence for Psychological Health and Traumatic
Brain Injury is operating the 24-hour center, which will be open 365
days a year and is staffed by behavioral health consultants and
nurses, including some former military psychologists.
providing 24/7 support to assist callers with questions regarding
psychological health and traumatic brain injury," said Army Brig.
Gen. (Dr.) Loree K. Sutton, director of the Centers of Excellence. ‘Getting
the best- possible information and tools, hassle-free, will empower
and strengthen warriors and their families to successfully manage what
can be confusing and disturbing circumstances."
center promotes resilience, recovery, and integration of
servicemembers facing psychological health and traumatic brain injury
issues while working to advance research, education, diagnosis, and
treatment of these conditions, Sutton said.
staff is equipped to handle not only routine requests for information,
but also questions about symptoms a caller may be experiencing. Its
staff also can help a caller find appropriate health-care resources
within the Defense Department or with other federal agencies, she
we want to make sure is" that we provide the accurate information
to allow folks to understand what’s really true," Sutton said.
"If we need to research a question, we’ll do the legwork and
quickly reconnect with the caller."
outreach center will always be there for members, leaders, and
health-care providers of the Army, Navy, Air Force, Marines, Coast
Guard, the reserve components and veterans, Sutton said.
members of servicemembers and veterans can call or e-mail the outreach
center staff with questions pertaining to psychological health or
traumatic brain injury. The center can be reached by calling (866)
966-1020 toll-free, or by sending an e-mail to email@example.com.
outreach center will be a way where, even at 2 in the morning (and)
whether you’re on the home front or downrange, you have someone at
the other end of that line who cares," Sutton said.