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January 13, 2012

Defensewide News

Exchange offers select services to entire community

DALLAS (Army and Air Force Exchange Service) — On any given day, a variety of visitors, contractors and Department of Defense (DoD) civilians visit one of the Army & Air Force Exchange Service’s (AAFES) more than 3,000 food, entertainment and retail operations around the world.

Members of the Fort McCoy community purchase food at the Exchange’s Specialty Express Food Court operation. The service is open to both military and civilian patrons. (Photo by Rob Schuette)

The question most frequently posed by these visitors is “Who’s authorized to shop these facilities?” At Fort McCoy AAFES facilities include the Exchange, building 1538, and The Rustic Inn, building 2000.

Exchange service authorization actually begins with the House Armed Services Committee and ultimately ends with the installation commander. The guidelines, as prescribed by Army Regulation 215-8/Air Force Instruction 34-211 (I) http://www.army.mil/usapa/epubs/pdf/r215_8.pdf  and the Armed Services Exchange Regulations, Department of Defense Instruction 1330.21 http://www.dtic.mil/whs/directives/corres/pdf/133021
p.pdf, require proper identification of authorized customers, including uniformed personnel and members of the reserve components and Family members, applicable DoD civilians, Exchange associates, retirees and their dependents who possess a basic Exchange purchase privilege authorization card.

While rules governing who can buy merchandise and services at Exchanges often apply to a chosen few, the doors to the Exchange’s 1,500-plus food facilities and more than 300 Expresses are open to virtually anyone looking for a taste of home.

In fact, DoD policy allows all federal government employees, and even installation visitors, to dine at Exchange restaurants as long as their orders are consumed on the installation. Furthermore, anyone can purchase single-serve consumables from an Express, an option that is especially valuable late at night considering many Exchange convenience stores offer extended hours.

For more information about AAFES Exchange services at Fort McCoy, call 608-269-5585 or DSN 280-4134.

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